Email encoder: Can’t split string, backtrace: no PHP error

  • Resolved davemspan

    (@davemspan)


    1 year, 5 months ago

    Hello.

    We have this error message in backend settings: “Nov 01 2024 13:18:11: Email encoder: Can’t split string, backtrace: no PHP error”.

    What does it mean and how do we dismiss it?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    1 year, 5 months ago

    Hello,

    Please, deactivate the plugin with the “Complete deactivation” option enabled and then activate it again.

    1. Enter the Antispam by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings)
    2. Check the “Complete deactivation” option at the bottom of the page and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Then activate it.
    5. Proceed to the plugin’s settings. (See item 1.)

    If the error occurs again, please contact us through our private Ticket System:https://cleantalk.org/my/support/open

    Thread Starter davemspan

    (@davemspan)

    1 year, 5 months ago

    Yep. That worked. Classic I.T. solution. Turn it off, then turn it on again 🙂

    Plugin Support sergecleantalk

    (@sergecleantalk)

    1 year, 5 months ago

    You’re right ) But the error may return if the reason cause hasn’t been removed.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Email encoder: Can’t split string, backtrace: no PHP error’ is closed to new replies.