Email error after changing gmail password

  • Resolved liqhome

    (@liqhome)


    11 months, 1 week ago

    I received this email early this morning regarding an error. It told me to copy and paste the following code to support. I’m not good at this stuff, so I hope someone can help!

    {
      “error”: {
        “code”: 401,
        “message”: “Request is missing required authentication credential. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.”,
        “errors”: [
          {
            “message”: “Login Required.”,
            “domain”: “global”,
            “reason”: “required”,
            “location”: “Authorization”,
            “locationType”: “header”
          }
        ],
        “status”: “UNAUTHENTICATED”,
        “details”: [
          {
            “@type”: “type.googleapis.com/google.rpc.ErrorInfo“,
            “reason”: “CREDENTIALS_MISSING”,
            “domain”: “googleapis.com“,
            “metadata”: {
              “method”: “caribou.api.proto.MailboxService.SendMessage”,
              “service”: “gmail.googleapis.com“
            }
          }
        ]
      }
    }

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    11 months, 1 week ago

    Hello @liqhome  ,

    We hope this message finds you well.

    Thank you for reaching out to our Support team. The error message you’re seeing is a 401 Unauthorized error from the Gmail API, and it clearly indicates that the request is missing the required Client ID & Client Secret (OAuth 2.0 access token).

    Changing your Gmail account password will reset all OAuth permissions associated with that account. This means that any applications or services that were authorized to access your account using OAuth will be disconnected. You will need to reauthorize those applications after changing your password. You can utilize our documentation for the process.

    If you encounter any issues with services that use OAuth after changing your password, you may need to log in again or grant permissions anew. Here are the Google Guidelines as source.

    Warm regards,
    Support Team – WP Experts

Viewing 1 replies (of 1 total)

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