email field missing on checkout

Viewing 3 replies - 1 through 3 (of 3 total)
  • Mihai Joldis

    (@misulicus)

    11 years, 9 months ago

    Must be something theme related or with the wpec theme files in your theme folder if they are copied over.

    Thread Starter karlcw

    (@karlcw)

    11 years, 9 months ago

    I’ve not made any changes to the WPEC theme files since they were copied over. I’ve made no changes to any of the WPEC files at all.

    So, I don’t see this issue as resolved.

    Edward

    (@edwardinstinct)

    11 years, 9 months ago

    The theme you are using is altering the checkout page.

    I can clearly see in the page source
    <input class=”wpsc-meta-value” type=”hidden” value=”” data-wpsc-meta-key=”billingemail”>

    billingemail type hidden

    The entire checkout page is altered actually.

    You can test if the theme is causing the problem by switching to a default wordpress 2010-2014 theme

    then visit the Settings > Store > Presentation tab and clear the Store theme cache

    also if you have any other cache plugin enabled you will need to clear that cache as well.

    Next test the checkout page… you will find it’s nothing like the way the theme is altering the checkout process and I’m sure you will find the email field is back.

Viewing 3 replies - 1 through 3 (of 3 total)

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