Email has raw codes

  • Resolved cuboid

    (@cuboid)


    2 years, 2 months ago

    Hi there,

    Thanks for the plugin. It works for our server the sending part.

    However when we receive an email there are raw codes between urls and some texts the URLs get broken.

    Here is an example of test email.

    https://prnt.sc/LiyvwiSA-7BY

    Would you have any idea why the texts get truncated like this?

    Thanks for the help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter cuboid

    (@cuboid)

    2 years, 2 months ago

    And we also see this error:

    Postman is not configured and is mimicking out-of-the-box WordPress email delivery. 

    furqanfazal

    (@furqanfazal)

    2 years, 2 months ago

    Hi @cuboid,

    I hope you are doing well.

    Thank you for approaching us! Please try the below solution

    Go to Post SMTP -> Settings -> Advanced (tab) and Enable the Broken Email fix check.

    For more details, you can visit the documentation here about the Broken Email issue with Post SMTP.

    Postman is not configured and is mimicking out-of-the-box WordPress email delivery. This alert is displayed by the Post SMTP plugin when no email socket is configured to send an email. You can configure any mailing socket provided by the Post SMTP plugin from the wizard.

    I hope this will help you!

    Thanks and regards,
    Support Team – WPExperts  

    Thread Starter cuboid

    (@cuboid)

    2 years, 2 months ago

    Thank you. The email format is fixed.

    For the socket issue, we just chose the “Default” Is it normal to show the error when choosing the “Default”?

    furqanfazal

    (@furqanfazal)

    2 years, 2 months ago

    Hi @cuboid,

    Thank you for updating us, It’s good to hear that your issue has been fixed. Yes, it is normal when you choose the default one.

    Let us know if you need further assistance and don’t forget to share your positive experience by leaving a review.

    Thanks and regards,
    Support Team – WPExperts  

Viewing 4 replies - 1 through 4 (of 4 total)

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