Email issue

  • Resolved julia19

    (@julia19)


    2 years, 1 month ago

    Hi,

    emails have no longer been sent to customers and the email test also fails.

    Please let me know how to solve, thanks.

    Giulia

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support pear8398

    (@pear8398)

    2 years, 1 month ago

    Hi,

    Thanks for using CusRev.

    When you send a test email, is there an error or it is sent successfully? Please share a screenshot of the error if you see that.

    Thread Starter julia19

    (@julia19)

    2 years, 1 month ago

    Hi,

    I just have the following message: Save your settings and try again.
    Obviously if I save the settings nothing changes.

    Thanks, Giulia.

    Plugin Support pear8398

    (@pear8398)

    2 years, 1 month ago

    Hi,

    Can you please share some screenshots of the issue and the settings page Reviews > Settings > Review Reminder?
    Also try to deactivate all plugins except CusRev, WooCommerce and switch to a standard theme of WordPress and recheck this.

    Plugin Support bagel1317

    (@bagel1317)

    2 years, 1 month ago

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 4 replies - 1 through 4 (of 4 total)

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