email issue rtl

Viewing 6 replies - 1 through 6 (of 6 total)
  • Stef

    (@serafinnyc)

    4 years, 6 months ago

    Are you overriding the email templates and applying your own CSS there? Perhaps leave us a URL so we can view?

    Thread Starter ask302

    (@ask302)

    4 years, 6 months ago

    hi
 Are you overriding the email templates and applying your own CSS there? no 
Perhaps leave us a URL so we can view?
i checked with  the default WP theme 
https://medos69.sg-host.com/
 when i make any order.   by click the checkout the new order message   send to the costumer email .  there is no issue  on the new order template but when i change   the order to be complete order this issue appear

    thank you

    • This reply was modified 4 years, 6 months ago by ask302.
    • This reply was modified 4 years, 6 months ago by ask302.
    MayKato

    (@maykato)

    4 years, 6 months ago

    Hi @ask302

    This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Test to see if the issue has been resolved

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter ask302

    (@ask302)

    4 years, 6 months ago

    hi the issue was because plugin it fix now thank you

    Stef

    (@serafinnyc)

    4 years, 6 months ago

    Would you like to share with others which plugin so others searching the forum may benefit?

    MayKato

    (@maykato)

    4 years, 6 months ago

    Hi @ask302

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘email issue rtl’ is closed to new replies.