email notification not working

Hi @akshaykumar1990

These hooks are responsible for WordPress automations and specifically sending out automated email notifications to store administrator that there are new abandoned carts captured as well as sending automated recovery email via WordPress. Usually they are enabled automatically by activating our product unless there is something preventing it from happening like another plugin or maybe a server side configuration.

Solution 1
The first suggestion I would have for you would be to:

1. Simply deactivate and reactivate CartBounty in your Plugins page
2. Then clear your WordPress cache if you have a plugin for this
3. Open up CartBounty settings tab to see if the notice has gone away.

If the above does not help, please try the next solution.

Solution 2

1. Download the plugin from WordPress repository Save abandoned carts in WooCommerce
2. Open WordPress admin panel
3. On the left menu, click Plugins > Add New and then locate and click the “Upload Plugin” button
4. Select the CartBounty plugin .zip file you have downloaded previously and click the “Install Now” button
5. Now check if the notices have disappeared or not. If you still have issues. Then then please continue with the third solution.

Solution 3
Install this plugin https://ww.wp.xz.cn/plugins/wp-crontrol/ that allows you to see what kind of hooks are active and manually add them. And then just keep an eye out if they are again getting disabled or thrown out – in that case we will have to investigate this matter further.

1. Install and activate WP Crontrol plugin
2. Open up Tools > Cron Events
3. See if you are able to find the hooks cartbounty_notification_sendout_hook or cartbounty_sync_hook in the list
4. If those hooks are not on the list – you will have to add them manually
5. Open up Tools > Cron Events > Add Cron Event and add these two so they would look exactly as in the screenshots provided. For cartbounty_notification_sendout_hook https://prnt.sc/1e9v92n and for cartbounty_sync_hook https://prnt.sc/1e9usjp

If this does not help, you can also try disabling all other plugins and then try enabling CartBounty and see if the hooks get added, if it gets added, you might want to start re-enabling the rest of your plugins one at a time to check which one might be preventing these hooks from being added to WordPress core.