Email notification – Problem

  • Resolved mcamposs

    (@mcamposs)


    7 years, 10 months ago

    Hello,
    I recently installed the latest version of ‘Simple Job Board’, email notification works perfect to admin and the RH, but nothing is sent to the candidate.
    I checked the spam trays, and the server logs, no email is sent to the candidate.
    I was reviewing the file: simple-job-board/includes/class-simple-job-board-notifications.php, and the following variables are empty, they do not have any data:
    // Applicant Name
    $applicant_name = self::applicant_details(‘name’, $post_id);

    // Applied job title
    $job_title = get_the_title($post_id);
    $applicant_post_keys = get_post_custom_keys($post_id);

    How can i solve this?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter mcamposs

    (@mcamposs)

    7 years, 10 months ago

    Update – variables are empty:
    // Applicant Email
    $applicant_email = self::applicant_details(’email’, $post_id);

    // Applicant Name
    $applicant_name = self::applicant_details(‘name’, $post_id);

    Plugin Author PressTigers

    (@presstigers)

    7 years, 10 months ago

    @mcamposs,

    Sorry for the inconvenience.

    Can you please share your website URL so that we can see what’s the issue?

    Regards

    Thread Starter mcamposs

    (@mcamposs)

    7 years, 10 months ago

    Hello,
    This is url:
    https://mesabienesraices.com/jobs/asistente-del-hogar/
    Thanks you very much.

    Plugin Author PressTigers

    (@presstigers)

    7 years, 10 months ago

    Hi @mcamposs,

    Thank you for sharing the site URL.

    Please configure any WP SMTP plugin and check again.

    Also if you have done any customization in SJB core files, then please review your code.

    Please let us know if your issue still persists.

    Regards,

    Thread Starter mcamposs

    (@mcamposs)

    7 years, 9 months ago

    Hello,
    I have done several tests:
    Without any SMTP, the SJB plugin sends emails to the admin and the RH, without problems. Do not send email to the candidate.
    With the SMTP plugins Easy WP SMTP and Post SMTP Mailer/Email Log, the SJB plugin sends emails to the admin and the RH, without problems. Do not send email to the candidate.
    So it’s not SMTP problem.
    I was reviewing the file: simple-job-board/includes/class-simple-job-board-notifications.php, and the following variables are empty, they do not have any data:
    // Applicant Email
    $applicant_email = self::applicant_details(’email’, $post_id);
    // Applicant Name
    $applicant_name = self::applicant_details(‘name’, $post_id);

    As those variables are empty, the SJB plugin does not send the email.

    I checked the spam trays, and the server logs, no email is sent to the candidate.

    Any ideas?

    Plugin Author PressTigers

    (@presstigers)

    7 years, 9 months ago

    @mcamposs,

    Sorry for the inconvenience.

    As for the applicant notification feature, the multilingual website does not support it. We are working on this fix and will update this in our next SJB release.

    Stay tuned for updates.

    Thanks & Regards,

Viewing 6 replies - 1 through 6 (of 6 total)

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