Email notifications

  • Resolved andrewdegenhardt

    (@andrewdegenhardt)


    8 years, 6 months ago

    I have been trying to understand the email notification aspect of this system and I think I have a grasp on how the templates work, but there is one part that is not fully clear to me and maybe somebody can enlighten me.

    When sending out notifications it makes sense that a notification will go to the Worker and the person that signed up. But if one goes to Settings -> Premium one sees:

    -Admin Appointment Notification

    -Service Provider Appointment Notification

    Where does this plugin pull the Admin Appointment Notification email from? And I’m assuming the Service Provider is the “Service Provider” from the providers tab.

    On the right the drop downs just allow you to choose the template.

    If any of my data is incorrect please let me know. And if there is an answer to my question that would be very helpful.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    8 years, 6 months ago

    Hi Andrew,

    The admin email goes to your WordPress admin email address (i.e. the one set in your WordPress general settings).

    The service provider email does indeed go to the email address given for that provider in the “Providers” tab.

    mlendl

    (@mlendl)

    8 years, 2 months ago

    Didn’t want to create a new topic since this is related.

    The admin email goes to your WordPress admin email address (i.e. the one set in your WordPress general settings).

    => It is currently sending from the wordpress@domain email address – this is despite me setting the actual one in the WordPress general settings. Please advise next step. Thanks

    Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    8 years, 2 months ago

    Hi mlendl,

    The option we mentioned is for the address the email goes to, not comes from.

    We use the default wp_mail function to send emails. That is the sender address that WordPress uses for this. That is not something we do. If you want to change this, you can use a plugin like WP Mail SMTP to configure your emails to send via an external SMTP server.

    mlendl

    (@mlendl)

    8 years, 2 months ago

    Thanks.

    I used the “WP Change Default From Email” plugin and it worked!

Viewing 4 replies - 1 through 4 (of 4 total)

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