email notifications for users

  • Resolved pchm78

    (@pchm78)


    5 years, 10 months ago

    Hi,
    The email notifications for users is not working.
    1) I have tested the Email functionality of my web site with the checkmail plugin, and it is working fine.
    2) The administror receive properly notification on booking.
    3 ) But no confirmation Email is sent to the users.
    Tks for your help,
    Pascal.

Viewing 3 replies - 1 through 3 (of 3 total)
  • phwklr

    (@phwklr)

    5 years, 10 months ago

    Hi,
    Same issue after installing the plugin today.
    Report works fine, but there is no confirmation to the users
    thks
    PhW

    Plugin Author codepeople

    (@codepeople)

    5 years, 10 months ago

    Hi,

    Please check the settings in the following section:

    https://apphourbooking.dwbooster.com/customdownloads/email-settings.png

    Please check the “from” email address used in the settings. Note that if you use a “from” email from a public email service like “@hotmail.com”, “@aol.com”, “@outlook.com”, “@gmail.com”, … it will be filtered by most antispam systems since the email will be identified as “not originated at the expected server”.

    Try using a “from” address that belongs to the website domain.

    Thank you for using the plugin!

    phwklr

    (@phwklr)

    5 years, 10 months ago

    Hi,

    Solved on my side, it works fine now.
    Thks

Viewing 3 replies - 1 through 3 (of 3 total)

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