Email per Product?

Resolved hopskip
(@hopskip)

2 months ago
Hi,

We haven’t found a non-pro multiple Thank You plugin yet…so wondering if your plugin will send a customer a short msg PER Product (per ebook). We read all it does and didn’t see that mentioned.

We need to send a particular short msg to the customer, upon pmt, per ebook. So it needs to tie in to the individual product.

We can workaround with sending our beautiful Thank You PDF generically to customers on the Thank You page url; however, each book product needs it’s own note.
- This topic was modified 2 months ago by hopskip.
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Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support Ivan C.
(@ivanbsf)

2 months ago
Hello @hopskip

Here’s how it works in SureCart:
1. Add a custom Thank You page (basic setup)
- Create a WordPress page with your Thank You content.
- Assign it to your checkout form by going to SureCart -> Custom Forms -> open the form settings -> enable Thank You Page -> select your page.
  Docs: https://surecart.com/docs/custom-thank-you-page/
1. If you need a different Thank You note per ebook (2 options)
Option A: One checkout form per ebook
- Create separate checkout forms (each form sells a specific ebook).
- Assign a different Thank You page to each form.
  Docs: https://surecart.com/docs/add-checkout-form/
  Docs: https://surecart.com/docs/custom-thank-you-page/
Option B: If you’re using Instant Checkout links (per product)
- Go to the product -> Instant Checkout -> enable Custom thank you page -> paste the Thank You page URL you want for that product.
  Docs: https://surecart.com/docs/add-thank-you-page-url/
Relevant notes
- If you are using one checkout form that lets customers buy multiple ebooks in one order, that single form has one Thank You page (so no built-in per line-item custom message without custom development).
- You can show order details and purchased items on the Thank You page using the Order Confirmation block/shortcodes:
  https://surecart.com/docs/order-confirmation-shortcodes/
If you have any questions, need assistance, or would like more information, please don’t hesitate to reach out to us – https://surecart.com/contact-us/

I hope this helps!

Best,
Thread Starter hopskip
(@hopskip)

2 months ago

Thanks Ivan!

Seems like it’s a go! A Quick Check-out would be best, so that seems to be the Instant one. Will do the homework per your great reply.

Does it also do a TOC check box before they purchase? We have one already drawn up. Realize it’s a bummer for a customer, but after years writing OCB we’d like to put Some kind of protection fwd.

Thanks!

Plugin Support Ivan C.
(@ivanbsf)

2 months ago

Hey @hopskip

You are most welcome!

Yes, in the Instant Checkout page you can enable the Show Terms and Conditions, you can refer to this screenshot – https://app.screencast.com/zth2SeAEPmN8I

Thread Starter hopskip
(@hopskip)

2 months ago

Thanks Ivan! 🙂

We noticed SureCare also has lots of happy customer fans on TrustPilot.

Thread Starter hopskip
(@hopskip)

2 months ago

Shocking that SureCart took us out of our wp site and into your site and google, with the Plugin Start Here link. We didn’t see that coming. Bummer. And the API green go was shaded anyway.

Guess Woo is the way ta go.

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