Email Problem on Woocommerce

  • Resolved oladapopaul

    (@oladapopaul)


    7 years, 6 months ago

    Hello,

    I’m currently using woocommerce for a website, but my challenge is that, initially when I place an order, I got an email confirming the order to me that “My Order has been received” but now it keep saying your payment has been received. I’ve tried to see where I can change it, but all efforts proved abortive.

    See the initial email screenshot here http://prntscr.com/lhs3gd

    See the current email screenshots here: http://prntscr.com/lhrzl0 http://prntscr.com/lhs00y

    And I don’t want to have anything to do with the code or replacement of template at all.

    I want your order, everything should be about order whether cash on delivery or pay before delivery item.

    I await your help.

    Regards

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    7 years, 6 months ago

    Hi there – this problem has been reported by a few other people as well already: https://ww.wp.xz.cn/support/topic/email-problem-on-woocommerce/

    You can follow the discussion there (we’re still waiting for developers to give their input). I’ll mark this thread as resolved now, since we know what the problem is and there’s another place to follow-up. I’ve already listed this discussion as an example as well.

Viewing 1 replies (of 1 total)

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