Email server problem

  • clalb

    (@clalb)


    7 years, 10 months ago

    Hi,
    I don’t know why the plugin I’ve installed doesn’t work as it should do: when someone try to send me an email, an email server problem appear. The test made in backhand is good!

    Hope to read you soon.
    Thank you!
    Claudia

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • mbrsolution

    (@mbrsolution)

    7 years, 10 months ago

    Hi, what are you current settings? Please also read the following documentation. Let me know if this also helps you.

    Thank you

    Thread Starter clalb

    (@clalb)

    7 years, 10 months ago

    Hi, thank you for your quickly answer.
    Settings are correct as documentation and in the test area, everything works correctly. Unfortunately, in the fronthand, emails aren’t be send.

    What’s wrong?
    Thanks!

    mbrsolution

    (@mbrsolution)

    7 years, 10 months ago

    Hi, do you see any error messages from the front end?

    Thread Starter clalb

    (@clalb)

    7 years, 10 months ago

    Yes, “Email server problem”

    mbrsolution

    (@mbrsolution)

    7 years, 10 months ago

    Hi, in that case can you get in contact with your host and find out why this is happening with the plugin and your server.

    Let me know what they say.

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Email server problem’ is closed to new replies.