Are you receiving those spam emails through a form submitted on your website, or directly via email only? If it’s from a form on your website, then Akismet should be able to help with that. But if the emails aren’t initiated from your site, then Akismet won’t be able to help.
If you have additional questions or if you’ve already installed Akismet and you’re seeing spam submissions through your site still, please reach out to us directly via this form so we can dig further into those issues:
https://akismet.com/contact/
Cheers!
Hello Josh,
Thanks a lot for your quick answer !! π
Yes it is from a form ; you will find it here : https://therapies-alternatives-bordeaux.fr/contact/
Do you want the name of the plugin of the form ?
(I think this is robots that send me spaming, it is sometimes written in russian for example!)
Oups….. Do I have to write to ask here : https://akismet.com/contact/ ??
Hi there,
Yes, could you confirm the plugin you’re using for that form? It appears it might be “WPForms” – is that correct? If so, unfortunately it appears that form plugin doesn’t provide an integration with Akismet. We’d recommend switching to a contact form provider that integrates with Akismet to help with spam. We list a few recommended ones at the top of our documentation page here:
https://akismet.com/development/api/#use-a-library
Or if you’d rather not switch, unfortunately we won’t be able to help, but it appears WPForms lists some options on their site here:
https://wpforms.com/how-to-build-spam-free-wordpress-contact-forms-the-ultimate-guide/
OMG Josh … yes it is “WPForms” that I am using !
I must admit I don’t have the courage right now to change it for another one compatible with Akismet. π
So I will check the options of WPForms first to see if it helps.
If not, I will change for one you recommend !
Thank you so much !!! Very kind. I’ll let you konw,
Great evening,
Phil
Sounds good; happy to help! Let us know if you have any other questions.
Cheers!
But it’s however strange because I have a recptcha anti-spam installed on my form…anyway !!
Thank you !