Hi @paulabender,
Thank you for reaching out.
To assist you better, could you please let us know which specific text elements in the email template are not getting translated? If possible, kindly share a screenshot highlighting the untranslated text. Also, please let us know which language you are trying to translate into.
You can share these details with us via this link.
That’s exactly what I did, don’t you see the attached image above?
Hi @paulabender,
Thank you for your reply.
It seems we were unable to locate the image you mentioned in your previous message. Sometimes, attachments may not go through as expected on the forum. Could you please try re-uploading the screenshot using this link?
Once we receive the screenshot, we’ll take a closer look at the untranslated text and assist you further. Also, if you haven’t already, please let us know the target language you’re working with—this will help us guide you better.
Hi @paulabender,
We just wanted to follow up regarding the issue with untranslated text in the email template.
As mentioned in our earlier communication via support channel, we’ve updated the Spanish translation in the plugin and shared the updated version with you directly. Since we haven’t received any further response, we’ll consider this topic resolved for now and go ahead with closing this thread to help keep the forum organized.
If you still need any assistance or run into any other issues, feel free to open a new thread.
Thank you for your understanding!
