• Resolved SallyBD

    (@sallybd)


    I am not receiving an email when I register someone. Does it only work when the page is published? I’m still in test mode.

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  • Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    Hi Sally,

    Are you talking about the email that goes to the person who registered? There are a couple things to check to make sure it’s set up correctly to send the emails. The first is “Send Sign Up Emails” needs to be set to “Yes” in the “Basic” area of the “Options” tab. You will then also need to make sure that what you have input for the “Email Field Name” in the “Emails” tab matches exactly what the name of your email field is, as it shows in the “Fields” tab.

    Thread Starter SallyBD

    (@sallybd)

    The problem was with the Email Field Name. Thanks!!

Viewing 2 replies - 1 through 2 (of 2 total)

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