Email Unsubscribe

  • Resolved meghankershaw

    (@meghankershaw)


    2 years, 7 months ago

    I would like to set up a recipe to send emails to an email address provided by a user via submitting a form (Forminator). The email is not the email of the user, but it is someone who has given written consent elsewhere to receive email from us. I want to schedule emails to go out every six months or until they opt out. Is there a way for them to opt out so that it cancels all future scheduled actions (ie emails) for that recipe trigger? Thank you! (PS. I don’t have the Pro version yet, but know I will need it to delay the actions)

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    2 years, 7 months ago

    Hi Meghan,

    This is a great use case, and the features you need are very much aligned with some things we plan to add in future. For now, however, there are limitations.

    It is not possible to have recurring actions right now that repeat indefinitely. Check back in a few months though for this one.

    For not sending emails to users that have opted out, for now you would need a workaround. What we normally do here is set a flag in user meta (so basically the user’s preference about emails is stored in their profile) and for email actions, we add a condition (see https://automatorplugin.com/knowledge-base/action-filters-conditions/, also a Pro feature), that only runs the action if the user’s meta key for the preference indicates that emails are okay to send. So it doesn’t actually cancel the action entirely, it just doesn’t run it because the condition check tells it not to run.

    For now I’ll mark this as closed, but for both elements above, things will get easier in future.

    Thread Starter meghankershaw

    (@meghankershaw)

    2 years, 7 months ago

    Thanks so much, this is helpful and will certainly keep an eye out for those new features as they role out!

Viewing 2 replies - 1 through 2 (of 2 total)

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