Email validation is not working

  • Resolved web88

    (@web88)


    6 years, 9 months ago

    Hello,

    when I disable a field e.g. company etc. then i can not checkout. i get the error, please enter your email, although i added my email.. Im using the newest of plugin and Woocomerce.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    6 years, 9 months ago

    Could you please let us know whether you are facing this issue while placing an order in which the create an account checkbox is ticked. If so, please verify whether you have recreated the email field under billing fields section.

    Also, please ensure that the name provided for the email field is billing_email. If not, please rename it and verify from your side.

    If this is not your exact issue, then please provide us more details with the help of screen-shots.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    6 years, 9 months ago

    We hope your issue is resolved now. We are going to mark this thread as resolved.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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