• Resolved vinode

    (@vinodenarain)


    hey, few months ago I requested you to fix the email validation issue but you haven’t fixed it yet.

    some keyboards save emails with space character in the last of email so when user put email suggested by keyboard, a extra space extra is added in the email so quiz maker doesn’t validate it and comes up with an error of wrong email and users don’t know that there is a extra space or email Fields doesn’t support extra spaces.

    so You have to change the Validation logic in this way that it will ignore space character when user is putting the emails in email Field and simultaneously when sending to database it will trim the spaces from email as it can collect correct and valid emails in database.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @vinodenarain,

    Thank you for the topic and suggestion.
    There was a technical problem due to which the case hasn’t been resolved yet. Sorry for the inconvenience this may have caused you.

    I have opened a ticket so that our Dev Team can check the case and make the necessary fixes accordingly.
    I will let you know once the problem is fixed.

    Thank you for your patience.

    Thread Starter vinode

    (@vinodenarain)

    Please improve this as soon as possible. We are receiving dozens of messages regularly regarding same issue.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @vinodenarain,

    Thank you for your response and patience.

    I am glad to mention, that the problem has been fixed in the latest version of the plugin.
    So, please update the plugin to the latest version, check the case again, and get back to us with an outcome.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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