Email Verification Issues

  • Resolved biscayne100

    (@biscayne100)


    9 years, 3 months ago

    So I used to be able to get email sent to member that signed up and then I would receive and email to ADMINISTRATOR email witch I selected. Neither of these are functioning anymore. Under “signup forms settings” tab I have checked “send a receipt to people who sign up. and then I filled out signup email address. I also checked “Send an email notification that signup has occurred. I filled out box next to Signup Notification recipients with same admin email. Neither the person signing up is receiving a verification email or notification of recipients email is being sent to eamil provided. I am obviously missing something here. Any help would be appreciated.

    • This topic was modified 9 years, 3 months ago by biscayne100.
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  • Plugin Author Roland Barker

    (@xnau)

    9 years, 3 months ago

    All that sounds correct…did you install any plugins that interact with email? Something changed that broke email sending.

    One thing you can do is install an SMTP plugin to configure your email sending that way.

    Thread Starter biscayne100

    (@biscayne100)

    9 years, 3 months ago

    The SMTP client you suggested on your flowchart worked like a dream! You give the greatest support friend. You were correct that email function was broken and from what I had read in your other posts it was probably due to another plugin. With the install of a SMTP plugin email functionality was restored. Thank you so much for helping me out with this.

    • This reply was modified 9 years, 3 months ago by biscayne100.
    • This reply was modified 9 years, 3 months ago by biscayne100.
Viewing 2 replies - 1 through 2 (of 2 total)

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