Emails

  • Resolved icecopi

    (@icecopi)


    5 years, 6 months ago

    Remove woocommerce subscription order link on emails. Please see attached image. The order number links to the my-account page. I need the link to be removed. It seems to be on all sent emails. How do I do remove the hyperlink?

    https://ibb.co/VSGwj71

Viewing 2 replies - 1 through 2 (of 2 total)
  • Austin M – a11n

    (@apmwebdev)

    5 years, 6 months ago

    Hi @icecopi. Removing the links from an email would require an email customization. You can read more about that here.

    That being said, the link in the email should take the customer directly to the subscription in their My Account page, not the My Account page dashboard. Does that not happen? If not, something is either causing the link to be malformed or causing the site to redirect the user. Can you give me some more details about what happens when a customer clicks the link in the email?

    Austin M – a11n

    (@apmwebdev)

    5 years, 5 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!

Viewing 2 replies - 1 through 2 (of 2 total)

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