The most recent series of updates would not have effected emails the plugin sends. However, recent updates to WordPress (4.3) have new emails, and some of these are triggered by various plugin events.
the latest version plug-in is not doing, what was doing after I installed it first some few years ago.
What version of the plugin did you upgrade from?
I don’t remember latest version I updated from, but I can tell, that problems with the email started earlier I just didn’t know it. People were complaining of not receiving a temp password after I reset their account. Previous update was somewhere in a summertime. The thing is, that it was working perfectly after I first installed it with the theme, but after one of the updates (this summer I guess) it got screwed up.
People were complaining of not receiving a temp password after I reset their account.
To clarify, are you saying they’re not receiving a password? Or are they not receiving the email with the password?
If it’s that the user is receiving the email but not a password, then you need to look at how you have the plugin configured and also what you have set in the email.
When the plugin is in its default configuration, users receive an email with a password. If moderated registration is turned on, this comes when they are approved by the admin.
If, however, the site owner includes password as part of the registration process, the default email content the plugin installs with will not be appropriate and needs to be changed. In this case the password needs to be sent to the user when they register. It will be hashed during the registration process and will not be available to be sent in plain text.
For reactivated users, the process is the same – if user’s select their own passwords at registration, then the plugin is not going to touch it when they are activated/reactivated.
Do you have a password field as part of the initial user registration?
If it’s that the users are not receiving the email, then I would suggest your best course of action is to set up email to be sent via SMTP. The plugin uses the WordPress function wp_mail to send email, so it’s unlikely that the email is not being produced. Most of the time, problems with email is either on the sending end (the host) or the receiving end. This post is a good place to start with email issues.
