Emails Delayed

  • theworksads

    (@theworksads)


    5 years, 3 months ago

    Hi,

    We’ve set the form up but there seems to be a big delay with getting the email confirmations through.

    Yesterday evening we had nothing then 13 came in at once at 6:52am this morning, is there something we can do to fix this as we need to get these instantly?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author mondula2016

    (@mondula2016)

    5 years, 3 months ago

    Hi,

    we don’t have an issue with the send to. we ran a few test and all mails are running fast.
    This should be an issue on the server.

    Thread Starter theworksads

    (@theworksads)

    5 years, 3 months ago

    Hi,

    Thanks for the reply, which server would that be and do you have any suggestions on fixes?

    Plugin Author mondula2016

    (@mondula2016)

    5 years, 3 months ago

    you need to check this also:

    Are you receiving any administrative e-mails? If so, it probably has something to do with your current theme or plugin configuration. Our plugin uses the standard wordpress mail function. Try changing it back to the wordpress standard theme, and turn off all plugins except of the multi step form.

Viewing 3 replies - 1 through 3 (of 3 total)

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