Emails not sent

  • Resolved erikyglesia

    (@erikyglesia)


    8 years, 1 month ago

    Nice plugin with a helpful wizard. Fills a real need at now.

    My trouble is that when giving my email for receiving links for downloading personal information it’s not received any mail, neither is there any notification mail sent. Or is that correct when using my own admin email?
    I also tested with another email, but there wasn’t received.

    Erik H

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • indrek_k

    (@indrek_k)

    8 years, 1 month ago

    Hi there!

    The plugin uses the exact same mechanism for sending out emails as the rest of your WP site. Can you test your “Forgot password” emails and see if they come through?

    Thread Starter erikyglesia

    (@erikyglesia)

    8 years, 1 month ago

    Hi, and thank you for assisting so promptly! 🙂

    No, those email don’t get through either.

    I suppose there is an issue with my WP-mail mechanism.

    Erik

    Thread Starter erikyglesia

    (@erikyglesia)

    8 years, 1 month ago

    Hi again!

    After more testing I see that the mails are sent an d received, to various email-directions, but no to my admin-email.
    Maybe it’s just normal? ı:

    Best,
    Erik

    indrek_k

    (@indrek_k)

    8 years ago

    Hi there!

    Have you set the download or deletion actions to “Notify” in admin?
    Did you enter an admin email address as well?

    Sorry for the delay!

Viewing 4 replies - 1 through 4 (of 4 total)

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  • 4 replies
  • 2 participants
  • Last reply from: indrek_k
  • Last activity: 8 years ago
  • Status: resolved