Emails problem

  • Resolved kamilp

    (@kamilp)


    5 years, 8 months ago

    Hi,

    QSM doesn’t send any emails after the survey. I didn’t set up any condidionts so the email should be send always. In settings the option „Process emails in backgroud” is set to Yes. What can be the problem? Results are stored in the plugin just no emails. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • expresstechsupport

    (@expresstechsupport)

    5 years, 8 months ago

    Hi Kamil,

    It is difficult to say why you are experiencing the issue. You can share the quiz URL so that we can have a look at it.

    Have you contacted us via our support forum also? Please let me know.

    Kind regards,
    Kriti

    Thread Starter kamilp

    (@kamilp)

    5 years, 8 months ago

    Hi,

    Yes I did, I sent it before I found this forum.

    I managed to fix it by myself. Thank you! To make it work I should have installed smtp plugin. Emails were not working without it.

    Kind regards,
    Kamil

    expresstechsupport

    (@expresstechsupport)

    5 years, 8 months ago

    Thank you for letting me know.

    Kind regards,
    Kriti

Viewing 3 replies - 1 through 3 (of 3 total)

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