• Resolved josejonnathan

    (@josejonnathan)


    Hi,

    I was trying to update a video embed gallery adding new videos from youtube, but the new videos appear black, the description is visible but there is no video. the old videos works perfect. In the edit page the videos doesn’t work has no text between the thumbnail an the info icon.

    can you help me please. thanks

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We are sorry for the inconvenience you have faced.

    Please note that it is a bug, which will be fixed in our future updates.

    Thank you for your understanding.

    Have a great day!

    ivarlordbrock

    (@ivarlordbrock)

    Hello, I too have the problem, do you have an idea of ​​the date of update? My clients are in a hurry

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We are kindly informing you that update will be done tomorrow.

    Thank you!

    Have a great day!

    eric-vice

    (@eric-vice)

    Hi,
    is it working already?
    I have a new install of portfolio gallery theme and embeded youtube/vimeo shows only blank white screen in lightbox :
    http://www.testovacia.xyz/bwg_gallery/test/

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We are sorry for the inconvenience.

    In the previous update, we have fixed security issue. Please note that we will fix the issue in tomorrow’s update.

    Thank you for your understanding!

    Have a nice day!

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We are kindly informing you that we have updated the Plugin, and Embed media issue has been fixed. However, please note that you should delete the Plugin and reinstall it.

    Thank you!

    Have a nice day!

Viewing 6 replies - 1 through 6 (of 6 total)

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