Embedded forms not showing

  • wisegenius

    (@wisegenius)


    9 months, 3 weeks ago

    Embedded forms are showing up intermittently on my website. I’m using the sign-up form shortcode with a Divi text module. When you first visit the page, no form; refresh it, and it appears! Not sure anyone visiting the page will do this, so losing out on sign-ups.

    I’m using WP version 6.8.2 with a child theme built from Divi (version 4.27.4) and MailerLite sign-up forms plugin version 1.7.13. I’m also using LiteSpeed Cache (7.3.0.1).

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author MailerLite

    (@mailerlite)

    9 months, 3 weeks ago

    Hello,

    Looks like there are scripts present from Classic and New accounts, if you have been using Classic before – all related scripts should be removed and only scripts from New account must be active on the site.

    Regards.

    Thread Starter wisegenius

    (@wisegenius)

    9 months, 2 weeks ago

    Hi!

    Are you referring to the MailerLite script in header.php? Can you confirm that I need to remove this code block, plus what I need to replace it with?

    Many thanks

    Thread Starter wisegenius

    (@wisegenius)

    9 months, 1 week ago

    I’ve now tried removing the plugin and adding sign-up form via the code in MailerLite – still not working! Could you please let me know where the scripts for Classic & New versions of MailerLite are located so I can amend the files and get the forms working?
    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

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