Embedding shortcode in Popup Maker – Subscriber Not Added

  • Resolved sflwa

    (@sflwa)


    7 years, 12 months ago

    I’m using the “Popup Maker” plugin and have the signup form embedded in the pop-up.

    The form gives me the submission confirmation – but the subscriber is not in the list

    I tested the form on a page and it works fine

    Any thoughts / help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    7 years, 12 months ago

    Are you redirecting the user anywhere custom after they submit or is it just refreshing itself in the popup?

    Kind of sounds like the code that is supposed to execute to start the API request process isn’t being run due to the current setup.

    If you have a link, we can potentially see and confirm if that feels like the case.

    Thread Starter sflwa

    (@sflwa)

    7 years, 12 months ago

    https://www.wvrf.org
    It just stays on the same page – let me know if I need to check any logs
    I should note: I DO receive the form notification – The subscriber just isn’t in the account

    Plugin Author Constant Contact

    (@constantcontact)

    7 years, 12 months ago

    Can you reach out to us at [email protected] so we can take some discussion private? We are seeing the same thing, and would like to debug further.

Viewing 3 replies - 1 through 3 (of 3 total)

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