embedplus Refused to Connect

  • Resolved jahrat

    (@jahrat)


    4 years, 3 months ago

    I have the PRO version 14.0.1.4 installed on my site and I am having some problems connecting with YouTube. The support form in the plugin is also not loading to report the issue. Both pages report “…refused to connect”. I also use this plugin on another site “https://the-mcaj.org” that is working just fine. This worked until about 3 days back (19Feb) and then stopped. I have not done any updates and I have deactivated several features and cleared the cache.
    I need to contact support with other details but not able to access.
    How else do I reach out?

    • This topic was modified 4 years, 3 months ago by jahrat.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author embedplus

    (@embedplus)

    4 years, 3 months ago

    Hi,

    The page you provided is looking properly on our end with no errors. The main issue is that your server is quite slow. Run a lighthouse test on it and you’ll see lots of issues found.

    Thread Starter jahrat

    (@jahrat)

    4 years, 3 months ago

    Hello @embedplus,
    Thanks for getting back. The problem was actually with the RS-SSL plugin and they confirmed the issue back then. They also generated a fix which cleared the fault in your plugin and with others.
    I did not remember to return to this topic to close the issue.
    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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