EmbedPress page shows nothing

  • Resolved pedano

    (@pedano)


    2 years, 9 months ago

    Hello. It is strange behavior, when I load the page with EmbedPress .pdf file it loads blank, but when I hit any buttons from the PDF interface top menu? for example “Toggle Sidebar” or “Actual Size” the file shows correctly! That is happening on the same network with Chrome and Edge on one PC while other PC displays it on first load. Firefox displays file correctly. I disabled all extensions, updated plugins, cleared cache – no help.

    It is “CAR LIST tab” on https://www.smelecomus.com/product/sftool-programmer/

    Any suggestions appreciated. Thx

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amit Paul

    (@paulamit)

    2 years, 9 months ago

    Hello @pedano

    Greetings. Hope you’re doing good.

    Really sorry to hear about your issue. It seems this is happening due to having the PDF under the tab widget. However, I suggest you kindly try the below custom CSS. 

    div#tab-custom_tab2 {
    display: block !important;
    height: 0px !important;
    opacity: 0;
    padding: 0;
}

div#tab-custom_tab2.resp-tab-content-active {
    height: 100% !important;
    opacity: 1;
    padding: 30px 0 15px;
}

    You can simply add custom CSS by navigating to your WordPress Dashboard -> Appearance -> Customize.
    After you are on the Customizer page, search for the “Additional CSS” option. You can then go ahead and insert CSS Code.
    Please check this screencast to learn more – https://d.pr/v/QrrfTw

    I hope it helps. Kindly, let me know how it goes.
    Thank you!

    Thread Starter pedano

    (@pedano)

    2 years, 9 months ago

    Thanks! That fixed the load problem!!!

    Plugin Support Amit Paul

    (@paulamit)

    2 years, 9 months ago

    Hi @pedano,

    Great to hear that your issue has been fixed now.

    Feel free to contact our support anytime you need help, we are always here to help. If you don’t mind me asking, could you do me a favor, and spend 30-sec to review us following this link, this will help us to serve better.

    Link to review – https://ww.wp.xz.cn/support/plugin/embedpress/reviews/#new-post

    Thank you in advance!

    Plugin Support Amit Paul

    (@paulamit)

    2 years, 9 months ago

    Hi again!

    Sorry! I attached the wrong review link accidentally. Kindly try this below link: https://ww.wp.xz.cn/support/plugin/embedpress/reviews/#new-post

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

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