empty cart error

  • Resolved aybukeg

    (@aybukeg)


    6 years ago

    Hi, I am using woocommerce and I have encountered with a problem. Even though the cart has a product in it, ‘cart is empty’ notice is shown on the checkout page (but not all the time). I did some research and I tried several fix methods that work for people with the same issue, but the problem is not resolved. Deactivating all plugins and activating one by one method does not work for me because the problem does not happen all the time I can’t check if/which plugin causes the error. I can’t find what causes the problem but when I clear cache using wp fastest cache, it works well for a while. Any idea?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support EtienneP a11n

    (@etiennep)

    6 years ago

    Hi there!

    The fact that it works for a while when you clear the cache would indicate that the cart page is being cached and this is causing the problem.

    We have a guide here for this – https://docs.woocommerce.com/document/configuring-caching-plugins/

    Plugin Support mouli a11n

    (@mouli)

    6 years ago

    It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please let open up a new topic and we’ll be happy to help out.

Viewing 2 replies - 1 through 2 (of 2 total)

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