Empty Gmail field
-
After generating the Google Mail key, I couldn’t select any email in the setup assistant, and the field was empty. Since then, I always get the following error:
Versions: WordPress: 6.3.1 WordPress MS: No PHP: 8.1.23 WP Mail SMTP: 3.9.0
Params: Mailer: gmail Constants: No Client ID/Secret: Yes Auth Code: Yes Access Token: Yes
Server: OpenSSL: OpenSSL 1.1.1n 15 Mar 2022 PHP.allow_url_fopen: Yes PHP.stream_socket_client(): Yes PHP.fsockopen(): Yes PHP.curl_version(): 7.74.0
Debug: E-Mail Source WP Mail SMTP Mailer: Google / Gmail { “error”: { “code”: 400, “message”: “Precondition check failed.”, “errors”: [ { “message”: “Precondition check failed.”, “domain”: “global”, “reason”: “failedPrecondition” } ], “status”: “FAILED_PRECONDITION” } }
However, I can’t select anything in that field. The field is labeled as:
“Please first authorize the email provider Gmail below. Enforce sender’s email address in the “From” field.”
If this option is activated, the above-specified sender email setting is used for all emails and ignores the values set by other plugins.
-
Hi @webgap
Thanks for reaching out to us.
First off, please ensure that you have followed every step outlined in our documentation or video tutorial found here.
If you have already done so, do you get any errors when you attempt to authorize the connection by clicking the orange button that should appear below the Authorized Redirect URI field.
If you have authorized the connection, please try removing the connection (by clicking the red button that should replace the orange button, then re-authorize the connection. The From Email dropdown field should then be available.
The topic ‘Empty Gmail field’ is closed to new replies.
