Empty term question
-
When filtering some terms may become empty, for example user loads shop page. The user then filters to show shirts, and there are no shirts from x (E.g no shirts from Region America), so the America term under Region filter will now be empty. The america term, now empty, will still be clickable for the user. So even if a filter is ‘greyed out’ and 0 products, the user can still click this filter, so they will be taken to the no products found page, which isnt ideal for UX.
Is there a simple way of preventing this from happening? The terms that become empty after filtering could maybe become non-clickable, or even better – become hidden. I’ve seen that premium has option for hide empty terms, but this only works for the filter on initial page load I think?
Thanks
The topic ‘Empty term question’ is closed to new replies.