Enable guest checkout

  • nytshade1

    (@nytshade1)


    9 years, 3 months ago

    Hi,

    I’ve been browsing online the whole day to solve this problem but still no luck. I want my visitors to be able to purchase products without creating an account.

    When I Enable guest checkout it makes no difference the user still has to fill out that long and boring form. It’s a big turn off for most people and it decreases sales.

    I’ve tried disabling all plugins and switch to default worpdress theme but that didn’t help. I updated wordpress, theme and plugins but still no luck.

    Can you guys please help me get this option working and allow people to purchase without creating an account?

    Here’s a link to my store: http://djsgz.co.za/shop/

    • This topic was modified 9 years, 3 months ago by nytshade1.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Joey – a11n

    (@jricketts4)

    9 years, 3 months ago

    I’m actually not having this problem. I didn’t sign in and also didn’t check the “Create a Free Account” button. It let me go on through to the payment portal. It looks as if the password field is required, but it actually isn’t.

    Thread Starter nytshade1

    (@nytshade1)

    9 years, 3 months ago

    But it’s not working for us (me and a fan from Greece). It is still asking for billing info.

    Here’s a screenshot for proof: http://djsgz.co.za/wp-content/uploads/2017/03/screencapture-djsgz-co-za-checkout-1488523836441.png

    My fan in greece also sent me a screenshot on facebook complaining about the long form. So I don’t understand why it’s only working on your end.

    Thread Starter nytshade1

    (@nytshade1)

    9 years, 3 months ago

    Can someone please help me with this? I have a few people waiting for me to fix this issue so that they can make purchases

    Joey – a11n

    (@jricketts4)

    9 years, 3 months ago

    Unless someone knows something I don’t, billing info is one thing that is always asked for. If you use a credit card, billing info is needed, as well with many other types of payment. ‘Guest Checkout’ doesn’t ever save the the information, it just uses it that one time. I have personally never bought anything online without having to enter those basic fields.

    Thread Starter nytshade1

    (@nytshade1)

    9 years, 3 months ago

    You should have said that right form the beginning and we would have saved each other a lot of time hehe…

    Thanks Joey mate, I appreciate your help.

    Joey – a11n

    (@jricketts4)

    9 years, 3 months ago

    LOL, I was assuming you were just having trouble with having to create an account, not the billing info and everything. No problem!

Viewing 6 replies - 1 through 6 (of 6 total)

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