Enable On Hold Email

  • Resolved naehsalonnahtlos

    (@naehsalonnahtlos)


    8 years, 7 months ago

    Hi!

    I already found out that the plugin disables the “on-hold” email because of legal requirements.

    In my specific case i would really need to send this email.

    Is there a filter or hook to reenable the “on-hold” email?

    all the best
    Andi Punz

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author vendidero

    (@vendidero)

    8 years, 7 months ago

    Hi there,

    well the template is not really disabled – we do only remove the hooks to make sure that this email is not being automatically sent after a new order is created.

    Do you want to send 2 emails (processing and on-hold) after a new order is being created or what do you want to achieve?

    Cheers

    Thread Starter naehsalonnahtlos

    (@naehsalonnahtlos)

    8 years, 7 months ago

    I want to sell course tickets over my webshop.

    If a customer pays via paypal i only want to send one email. As far as i understood the legal requirements, its possible to have just one email. I have no need to review the order, so i automatically accept the contract and send the invoice if the payment was successful.

    The second payment option is set up that only the admin account can use it. So if a customer want to pay via Bank Transfer or Cash, there is another form to fill out and checkbox to accept the terms and conditions.

    I then just fill in the details in the webshop frontend and submit the order. The costumer will get the on-hold email with payment information and without an invoice. This way everything is automated (decrease stock, send confirmation & terms, ordernumber for check-in).

    When the costumer pays via bank transfer i put the order on completed and the invoice gets created and sent. If the costumer pays cash i print an invoice with my cash register and the order never gets completed.

    I already found a solution that works for me so far:

    In class-wc-gzd-emails.php i comment out line 238 and 239:

    if ( $this->get_email_instance_by_id( 'customer_on_hold_order' ) )
remove_action( 'woocommerce_order_status_pending_to_on-hold_notification', array( $this->get_email_instance_by_id( 'customer_on_hold_order' ), 'trigger' ) );

    I do this directly in the plugin file, i couldn’t make it work to copy the file to my theme directory (+ appropriate subdirectory) and edit there, as i’m used from other plugins.

    Greetings Andi

    Plugin Author vendidero

    (@vendidero)

    8 years, 7 months ago

    Hi there,

    you cannot override classes in your child theme (templates only). You would need to manually add the hook after Germanized has already removed the hook e.g.:

    add_action( 'woocommerce_email', 'my_child_gzd_email_hooks', 100, 1 );

function my_child_gzd_email_hooks( $mailer ) {
    add_action( 'woocommerce_order_status_pending_to_on-hold_notification', array( $mailer->emails[ 'WC_Email_Customer_On_Hold_Order' ], 'trigger' ) );
}

    That should reenable the hook..

    Cheers

    Thread Starter naehsalonnahtlos

    (@naehsalonnahtlos)

    8 years, 7 months ago

    It works! Thx alot!

Viewing 4 replies - 1 through 4 (of 4 total)

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