Hi,
is there any possibility to upload the screenshot again?
Unfortunately, the view is not loading for me, and it may be crucial to give you a hint of what is wrong.
Thank you in advance.
Hi, apologies for the longer response time.
I see from the screenshot that you are probably using a new product creation (beta version) that is still in the testing phase.
Please verify that if you enable basic product creation, then you will have the option to select the product as a voucher.
This is most likely where the problem lies.
I would be grateful for information.
Regards,
Hi,
first of all – many thanks for your time, help and response!
We are not sure, what you mean by that we are using a new Product Creation.
Maybe you could be so kind to let us know what setting has to be changed, many thanks.
Or do we have to set up all the payments etc. to enable vouchers (see screenshot).
https://imgur.com/7nvgwSx
many thanks for your help and have a good one
Hi,
I am uploading the documentation for the new product creation (beta).
https://woocommerce.com/document/new-product-editor-beta/
Please disable the beta version – this should solve the problem.
If you have any further questions, please get in touch :).
Greetings,
Hi,
wow many thanks!
This small check box was so hidden…
All working now and will buy the Premium very soon – again many thanks for your great support.
Greetings!
Hi, thank you for the confirmation. 🙂
I’m glad that everything is working.
With best regards,
