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  • Resolved marcusterribilis

    (@marcusterribilis)


    6 months, 1 week ago

    Until now, I was using Site Reviews by Paul Ryley, and it worked well. I wanted to try the MyRewards plugin by Long Watch Studio, but it didn’t work with Site Reviews, and the developer recommended installing Customer Reviews for WooCommerce by CusRev. So, I removed Site Reviews and installed Customer Reviews.

    I added the shortcodes to the page. The display of comments and the comment form works.

    1. However, when I try to add a comment, as soon as I click the Submit button, a small animation appears in the button, but nothing happens. No comment is added.
    2. On the other hand, do you know how I can import the comments already written from Site Reviews into Customer Reviews?

    NB : On this page, I’ve Back In Stock Notifier for WooCommerce, Elementor, XStore Theme.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support pistachio6321

    (@pistachio6321)

    6 months, 1 week ago

    Thank you for reaching out!

    1. Please check if there are any JavaScript errors in the browser console after you submit a review. Please share a screenshot of the errors that you find.
    2. You can import and export reviews using the built-in utility in our plugin: How to import and export reviews
    Thread Starter marcusterribilis

    (@marcusterribilis)

    6 months, 1 week ago

    Not much in the console

    https://postimg.cc/gallery/13RZrK3

    Thread Starter marcusterribilis

    (@marcusterribilis)

    6 months, 1 week ago

    I disabled and enabled again MC4WP : Mailchimp pour WordPress and Customer Reviews works now !

    Strange.

    Thread Starter marcusterribilis

    (@marcusterribilis)

    6 months ago

    Arf ! I thought the problem was solved, I went into production and I’m encountering the same problem. This time, disabling and re-enabling MailChimp didn’t change anything. I don’t know what’s causing the problem.

    JQMIGRATE: Migrate is installed, version 3.4.1
    widget.module.min.js?ver=0.9.19:1 FriendlyCaptcha: No div was found with .frc-captcha class
    (anonymous) @ widget.module.min.js?ver=0.9.19:1
    x @ widget.module.min.js?ver=0.9.19:1Understand this warning
    mailchimp-woocommerce-public.min.js?ver=5.5.1.07:1 mailchimp ready

    Thread Starter marcusterribilis

    (@marcusterribilis)

    6 months ago

    jquery-migrate.min.js?ver=3.4.1:2 JQMIGRATE: Migrate is installed, version 3.4.1
    widget.module.min.js?ver=0.9.19:1 FriendlyCaptcha: No div was found with .frc-captcha class
    (anonymous) @ widget.module.min.js?ver=0.9.19:1
    mailchimp-woocommerce-public.min.js?ver=5.5.1.07:1 mailchimp ready
    woocommerce-all-scripts.min.js?ver=0.0.1:12 Uncaught TypeError: Cannot read properties of undefined (reading ‘top’)
    at woocommerce-all-scripts.min.js?ver=0.0.1:12:38346

    Thread Starter marcusterribilis

    (@marcusterribilis)

    6 months ago

    I found it. This time, I had to disable Friendly Captcha ! I can now post reviews on my production site.
    There’s definitely something weird about your plugin?!

    “Protect WordPress website forms from spam and abuse with Friendly Captcha, a privacy-first anti-bot solution. Version 1.15.23 | Par Friendly Captcha GmbH | Afficher les détails”

    Plugin Support pear8398

    (@pear8398)

    6 months ago

    Hi,

    Glad to hear you found the issue. I recommend contacting Friendly Captcha support to get further assistance.

    Thank you.

    Plugin Support bagel1317

    (@bagel1317)

    5 months, 2 weeks ago

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 8 replies - 1 through 8 (of 8 total)

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