Plugin Contributor
Lap
(@lapzor)
Hi,
Please make sure you use an API key for Google Captcha v3, not for an older version of Captcha. Is that already the case?
Thanks for letting us know.
Thread Starter
Elevate
(@jenclickspring)
Yes, I am already using Google Captcha v3. The Captcha badge that is supposed to display at the bottom right when Captcha is activated doesn’t show up like it should and I get the “oops something went wrong” error upon submission. But once I disable the Captcha in the settings, it works again. So I’m sure there is something wrong with the connection there. I have it disabled right now, it would be nice to get this fixed! Thanks.
Hello,
Please note that in Captcha v3, no badge is displayed by our plugin. Also, please go to the “MC4WP > Others” page and share with us the errors listed there.
P.S. Please remove any sensitive data before sharing the logs. You can also post the log to some 3rd party site like DropBox and then share a link with us.
Thread Starter
Elevate
(@jenclickspring)
I thought it was required as part of Google terms of service to display this badge? Please read here: https://stackoverflow.com/questions/44543157/how-to-hide-the-google-invisible-recaptcha-badge. Hiding it might be against terms?
But anyhow, the error I am seeing in the log is “[2019-10-12 03:29:06] INFO: Form 26 > Submitted with errors: spam
[2019-10-12 03:29:10] INFO: Form 26 > Submitted with errors: spam
[2019-10-14 09:37:44] INFO: Form 26 > Submitted with errors: spam”
Why is this error happening even though I tried with new email addresses and I did not spam the form submission? And why is it only happening when reCaptcha is activated?
Hello,
I would suggest testing with a different email address.
Also, regarding the terms of Captcha, you can try adding your own message below it.