Enabling reCAPTCHA v3 causing login issues for users

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support wfphil

    (@wfphil)

    4 years, 7 months ago

    Hi @royalsiren

    Is the login page the default WordPress login URL below:

    example.com/wp-login.php

    Or is it a custom login page URL?

    To see what other plugins you have installed, I would like to have a look at your Wordfence diagnostics report. Please go to the top of the “Diagnostics” tab on the Wordfence “Tools” page. There will be a “SEND REPORT BY EMAIL” button to send the diagnostics report. Enter wftest [at] wordfence [dot] com as the email and royalsiren as the forum username please.

    Once you have emailed me the diagnostics report can you reply here to let me know that it has been sent. This is important in the unlikely event that your installation of WordPress is having an issue with sending mail.

    Thread Starter Rachel

    (@royalsiren)

    4 years, 6 months ago

    Hi Phil,

    First, let me say thank you for reaching out to help with this issue.

    It is a custom login page URL.

    Also, wanted to let you know that the diagnostics report has been sent.

    Thank you,
    R

    Thread Starter Rachel

    (@royalsiren)

    4 years, 6 months ago

    I believe the issue was resolved – may have had something to do with the .htaccess files that my server support team addressed.

    Plugin Support wfphil

    (@wfphil)

    4 years, 6 months ago

    Hi @royalsiren

    Thank you for the update.

Viewing 4 replies - 1 through 4 (of 4 total)

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