Encoding problem on WooCommerce

  • Resolved mstudioIL

    (@mstudioil)


    7 years, 6 months ago

    I using site in Hebrew and I have encoding problem on WooCommerce for the mail sent to client, the mail sent to the admin appears good but the mail sent to the client do not appear good, the text is symbols like ×”×–×ž× ×ª×š התקבלה וכעת × ×ž×¦××ª בטיפול. פרטי ×”×”×–×ž× ×” מופיעים להלן:`

    how to fix this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hannes Etzelstorfer

    (@haet)

    7 years, 6 months ago

    Hello,
    This issue has been fixed in the latest version of the free plugin here. Do you use 2.8.3.1?

    Thread Starter mstudioIL

    (@mstudioil)

    7 years, 6 months ago

    I have 2.8.3.1, the admin get it good, but the customer do not

    manesvenom

    (@manesvenom)

    7 years, 5 months ago

    Hi Hannes,

    Even I am using the latest version 2.8.3.1, it still has the encoding issue.

    I finally (hopefully) found the root cause of this encoding issue, it is related to Preview Header Text filter.

    Open class-haet-mail.php and go to line 362 to replace

    From 

    
$pre_header_text = substr( strip_tags( $email['message'] ), 0, 200 );

    TO

    
$pre_header_text = mb_substr( strip_tags( $email['message'] ), 0, 200 );

    Since non-english is a multibyte character and it should be sub string using mb_substr function.

    Great plugin. Thanks.

    Regards,

    Venom

    Plugin Author Hannes Etzelstorfer

    (@haet)

    7 years, 5 months ago

    Thank you very much for your help. I just added this to the current release.

    Thread Starter mstudioIL

    (@mstudioil)

    7 years, 5 months ago

    Thanks for the new version

Viewing 5 replies - 1 through 5 (of 5 total)

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