Endless loading on checkout

  • Resolved coline8793

    (@coline8793)


    3 years, 1 month ago

    Hi,
    I created a website for a client using woocommerce and since 3-4 days, I’ve been seeing a bug on the checkout page: it loads infinitely.
    The site was fine before, there’s been no update or modification since.

    I researched the bug and saw it was “common” so I tried every solution I could find:
    – changing the theme
    – deactivating all plugins
    – checking if the URLs on the Settings>General page are the same
    – I see one JS error but I believe it comes from a plugin and deactivating plugins didn’t help
    – there doesn’t seem to be any problem with the XHR
    – I used updraftplus to restore an older version of the website but the bug persisted

    I’m not a professional developper, I’m trying to help him solve the problem but I have to admit I reached my limitations and don’t know what else to do!
    I’ll take any idea!
    Thank you for reading

    • This topic was modified 3 years, 1 month ago by coline8793.
    • This topic was modified 3 years, 1 month ago by coline8793.

    The page I need help with: [log in to see the link]

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  • Thread Starter coline8793

    (@coline8793)

    3 years, 1 month ago

    Problem solved.
    For whoever might need this: wordpress recently released an update and the new version was creating a conflict. Downgrading to the previous version solved the issue!

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