Endless Update-Messages

  • Resolved bydlo

    (@bydlo)


    8 years, 6 months ago

    Hi
    in the Admin area i get this:
    “An important update to the IWP Client Plugin version 1.6.6.3 is available.
    We highly recommend that you update it on all your sites.”

    I click on Update now
    I wait
    Its finished
    I get this again:
    “An important update to the IWP Client Plugin version 1.6.6.3 is available.
    We highly recommend that you update it on all your sites.    ”
    I click on Update now
    I wait
    Its finished
    I get this again:
    “An important update to the IWP Client Plugin version 1.6.6.3 is available.
    We highly recommend that you update it on all your sites.    ”

    See the painfull pattern?

    Its a fresh installation

    Regards bydlo

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author infinitewp

    (@infinitewp)

    8 years, 6 months ago

    Hi Bydlo,

    I appreciate you taking the time to write to us on this issue.
    The updates failing on the client plugin update action is mainly caused by some mod_sec rules applied on your IWP Panel. Kindly contact the hosting provider of your IWP panel installed server and have them disable the mod_sec rules on IWP root folder.
    If you do have access to disable the same, kindly make the necessary changes.
    Let us know if you have any questions further.

    Note: To make sure that mod_sec rules cause this issue, can you please check the network tab on your browser by pressing F12. Do the client plugin update action, and then you should be able to see the Post error showing on the lower tab. If you do not see any error, then do write to us at [email protected] and one of our tech support guys will assist you further in this matter.

    michaelsam

    (@michaelsam)

    8 years, 3 months ago

    Hi

    Have had the same problem with latest version 2.13.0
    I solved it by creating a .htaccess file with this content in the root folder of the app
    <IfModule mod_security.c>
    SecFilterEngine Off
    SecFilterScanPOST Off
    </IfModule>

    Regards Michael

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Endless Update-Messages’ is closed to new replies.