• Resolved katieamelchor

    (@katieamelchor)


    Hi,

    I need to setup a form action based on Entry Status but the only information available via the website or the support bot is about how to show or hide content based on the entry status. I need to fire an action based on entry status but there is no ability to do that based on action conditions. Can someone please help? Here is my conversation with the support bot, for more context:

    Hi there! I’m a highly trained Formidable Forms AI support agent. What can I help you with?

    how to see “entry status” in the actions & notifications conditions

    The context provided does not specifically mention how to see “entry status” in the Actions & Notifications conditions for Formidable Forms. To get detailed assistance on this topic, I recommend reaching out to the Formidable Forms support team for guidance. You can contact them through this link: Formidable Forms Support.

    I am a pro subscriber, can someone help me?

    To view the “entry status” in the Actions & Notifications conditions, you can use conditional logic based on the entry status in your Formidable Forms settings. Here’s how you can do it:

    1. Go to your form: Navigate to Settings → Actions & Notifications in your form.
    2. Select Email Notification: Choose the email notification action you want to edit or create a new one.
    3. Add Conditional Logic: In the email notification settings, you can add conditional logic to determine when the email should be sent based on the entry status. For example, you can set conditions to check if the entry is a draft or complete.
      • Use the shortcode for checking entry status:
        • To show content if the entry is a draft: \[if is_draft\]Show this when the entry is a draft.\[/if is_draft\]
        • To show content if it is a complete entry: \[if is_draft equals=0\]Show this when the entry is NOT a draft.\[/if is_draft\]

    By setting these conditions, you can control when notifications are sent based on the status of the entries submitted through your form.

    this tells me how to show or hide information based on entry status but does not tell me how to trigger an email based on the entry status

    Sorry, something went wrong. Please try again.

    Contact our (human) support team

Viewing 3 replies - 1 through 3 (of 3 total)
Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Entry status’ is closed to new replies.