Episode not playing

  • Resolved sarahcs08

    (@sarahcs08)


    4 years, 9 months ago

    Hello Seriously Simple Team,
    First, thanks for the fantastic plug-in. We’ve had great success with it on our network’s website, but I recently noticed an error with one of our show’s pages. For some reason, the episodes are not playing in the audio player. The “play” button just circles continuously and the episode does not begin playing. The issue occurs with all episodes related to this show, and the issue occurs whether you try to listen from this link: https://qodpod.com/show/grill-this/ or this one: link: https://qodpod.com/series/grill-this/

    None of our other shows/episodes seem to have this issue. Twice, I have deleted all traces of this show from the website and started from scratch by re-importing the entire RSS feed, recreating the series, etc. and it’s still not working.

    I don’t think it’s an issue with the RSS feed itself, because I tried importing this podcast using a different plug-in tool on a test page, and the latest episode played.

    I am really stumped and would appreciate assistance! Thank you.

    The page I need help with: [log in to see the link]

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