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  • Hi @cdheumann,

    Thanks for reaching out!
    Can you please go to this folder: wp-content/uploads/dlm_uploads and see if you have there the htaccess file and if you do, delete it.
    If this does not work, then please go to your dashboard > Downloads > edit a download > and send me a screenshot with the File URL. You can send it through our Download monitor contact form here using imgur.com.

    Warmly,
    Mihaela

    • This reply was modified 3 years, 10 months ago by Miha.
    Thread Starter CDHeumann

    (@cdheumann)

    Thank you Mihaela. I used the contact form for all the information i have.

Viewing 2 replies - 1 through 2 (of 2 total)

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