Erreur e-mail Post SMTP

  • Resolved oeilneuf74

    (@oeilneuf74)


    10 months, 2 weeks ago

    Hi!

    For several days now, I have been receiving error messages from my contact form (I use the eForm plugin).
    Here is the message:
    You are receiving this message because an error was detected while delivering your email.
    For the domain: https://www.xxx.fr
    The log to paste when you open a support ticket:
    5.7.139 Authentication unsuccessful, the user credentials were incorrect. [PA7P264CA0120.FRAP264.PROD.OUTLOOK.COM 2025-07-24T13:05:32.479Z 08DDC99B94FB541D]

    Where does this type of error come from?

    Thanks for your help! Gaëlle

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    10 months, 2 weeks ago

    Hello @oeilneuf74

    We hope this message finds you well.

    Thank you for reaching out to our Support team.

    We have responded to your ticket (POST-7654). The error message indicates that the authentication failed due to incorrect user credentials.

    We can continue further communication in the ticket.

    Warm regards,
    Support Team – WP Experts

    Thread Starter oeilneuf74

    (@oeilneuf74)

    10 months, 2 weeks ago

    Hi!

    My client told me that he had changed the password…

    Thanks for your asnwer! Gaëlle

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    10 months, 2 weeks ago

    Hey @oeilneuf74 ,

    I am glad you were able to figure out & resolve the issue.

    If you’ve found the plugin helpful, it would truly mean a lot if you could leave a kind review.

    Thank you so much for considering this!

    Warm regards,
    Support Team – WP Experts

Viewing 3 replies - 1 through 3 (of 3 total)

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