Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.
If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).
Also, did you know we offer support in your native language at https://br.ww.wp.xz.cn/support/ ? 🙂
Hi. I’ve tried what you recommend but I still have this problem. Could you please try solving that for me or even show me how would do that? I can’t wait anymore 😟😫
I didn’t see this was the wrong forum, sorryyy 🙄😊
This is not something I can solve for you, we have no more access to your site than any normal visitor.
If you tried the steps above, I recommend contacting your hosting provider’s support next.
