Hello @karolaynejanu, thanks for opening a support topic. I would be happy to help you with your issue. To help further, please can you share the below information:
- Your Site Health information. You can use this form to share privately if preferred.
- Do you see any error message when this happens or are there any console errors present?
- A screenshot or a recording of what you are seeing.
You can also try following our troubleshooting steps here which may help to highlight any conflicts if there are any that may be causing this.
Let me know if you have any other questions at this time. Once you have shared the information above, I can review to see if I can spot anything that stands out and advise further.
@karolaynejanu I just wanted to check in with you to see if you are still facing these issues?