Hi @claudiogomes thanks for getting in touch. Thanks for the screenshot and details. Could you please share the Story URL so that I can check this on my side as well?
@claudiogomes Thanks for the Story links. Is the original image you’ve share how it looks in Safari or the other browsers? Could you share a screenshot of how it looks different from this one?
@claudiogomes Thanks for confirming. Can I ask how you are embedding your Stories currently? Are you embedding when publishing or are you using the WordPress editor Stories block when editing a post/page?
@claudiogomes Unfortunately the image link you have shared does not work for me. Could you please try sending this again?
@claudiogomes Apologies but I still can’t access this link. Are you able to share via another service URL such as Imgur?
Could you also share the following:
- Your Site Health Information using this private form. Please also include your hosting provider on the form.
- The exact steps you take when embedding the Stories as this will help me to try and replicate your issue
@claudiogomes Thanks for the information. Could you please share one of the articles where this is happening for you so that I can see for myself?
Can I also ask what device you are viewing these from?
You inbox the url? I don’t want to leave it here.
Desktop = Win 10.
@claudiogomes You can add this to the Site Health form if you wish which is private. Please place this in the ‘Any other supporting information (optional)’ question.
@claudiogomes Thanks for sharing. Could you try switching your site theme to a default WordPress theme such as Twenty Twenty. When viewing the Stories on this theme do they display the same for you?
