error 10486

Hi there @wclune, I hope you’re well today. 🙂

That error code seems to indicate an issue with the charge attempt on the user’s card/bank account. There are details about it here:
https://developer.paypal.com/docs/classic/express-checkout/ht_ec_fundingfailure10486/

Have you maybe tried asking the user to double check to ensure their card is up to date, has a balance to cover the purchase or maybe if they could just check with their bank to see what the issue is?

Hope that’ll help, feel free to ask if you have further questions about this too. 🙂

Cheers,
David